Frequently Asked Questions

Get answers to common questions about Smoothing treatment (relaxer).

Results typically last three to four months depending on hair texture, care routine and exposure to humidity. Using recommended aftercare and sulfate-free products will help maintain smoothness and extend the treatment's lifespan.

Yes, our formula is designed to be color-safe for most treated hair, but we recommend a strand test and consultation. Technicians will assess condition and may adjust processing to protect color vibrancy and hair integrity.

Appointments typically range from 90 to 150 minutes depending on hair length, density and whether additional services are included. Your stylist will provide a time estimate during consultation and prepare your hair for optimal results.

We recommend avoiding swimming and intense sweating for 48 to 72 hours to let the formula set. Chlorine and saltwater can affect results, so use caution and follow your stylist's aftercare advice for best longevity.

This treatment smooths and temporarily alters texture by coating and restructuring strands, but it does not permanently change genetics. Effects gradually diminish; touch-ups or repeat treatments maintain the sleek look based on hair growth and care.

Use sulfate-free, gentle shampoos and moisturizing conditioners, limit heat styling, and apply recommended leave-in products. Schedule follow-up trims and professional recommendations; proper at-home care preserves shine, reduces frizz, and helps the treatment last longer.