Frequently Asked Questions

Get answers to common questions about Highlight, Touch-Up and Haircut.

Timing varies by hair length and complexity but typically takes two to four hours. Your stylist will provide an estimated duration during consultation to plan accordingly.

When performed professionally, highlights use controlled lightening and protective treatments. We assess hair health first and may use bond-builders or conditioning services to minimize damage.

For most clients, root touch-ups are recommended every six to eight weeks while highlights refresh every eight to twelve weeks; haircuts typically fall between six and twelve weeks.

Yes — we can adjust tone, add warmth or coolness, or refine contrast. Significant color changes may require extra steps or sessions; your stylist will outline the best plan.

Yes. We provide consultations to review your goals, hair history, and desired maintenance. Bring photos and product details so your stylist can recommend the ideal approach.

Arrive with clean, dry hair free of heavy styling products if possible. Bring inspiration photos, a list of recent color services, and any concerns you want addressed.